We recently received a call at The Law Offices of Brad Jackson from a woman in Dallas who needed help with a possible lawsuit. She spoke with Lisa Crook, who has been the lead legal assistant for firm attorneys Brad Jackson and Cheryl Mann for over 25 years.
Lisa usually is the first person someone speaks to when they call our offices. She relies on her years of experience to determine if we may be able to help. In this instance, Lisa quickly realized that the caller needed an attorney who regularly works in a particular area of law that our firm does not handle.
Lending a Helping Hand
Rather than simply saying we could not help, Lisa went the extra mile by researching other firms that might be better suited to work on the woman’s case. Lisa gave her helpful direction before wishing her well.
Much to our surprise, the caller posted a Google review about her experiences with Lisa and our firm. Her note is a good reminder for our team and every law firm that helping people should be our main goal. This is just another reason we are so proud that Lisa is such a key member of our team at The Law Offices of Brad Jackson: